We work with organisations in the
Australian market place that operate large
disparate field Sales and Service Delivery
teams who need to build tighter relationships with their
clients, manage those relationships to greater levels of
profitability and take their service performance up a notch to
beat the competition!
Are You Struggling
With These Kinds of Challenges?
We Need to Increase our
Cross Sell
Your sales teams are under
pressure to increase sales and improve cross sell to keep your
competition out of your accounts. How can this be done, how can
we increase our teams capacity?
Service Levels are
declining, the team is at capacity and head count is frozen
Your Service Delivery function is
nearing capacity, you can’t effectively process any more
requests, your service teams are struggling to meet their
service level targets.
You need leading
indicators to be responsive
Performance management of your
sales teams is retrospective, you don’t have good performance
reports that drive a sales performance culture.
So how are sales looking
next quarter?
Sales forecasting is extremely
“hit and miss”. You can’t extract scheduled reports that project
sales performance or focus your energies into meaningful high
value activities.
Too much paper shuffling,
not enough client engagement, planning, selling
Sales teams expend too much time
doing administration, manually interacting with low value adding
processes.
Which clients find
success working with Mercury Solutions Centre?
We have found that working
together is only successful when we have common goals and
understanding.
Our preferred clients understand
and wish to leverage:
-
The power of properly
integrating people, process and technology.
-
The strategy of quick win
planning and implementations.
-
The power of continuous
incremental improvement.
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Now that you have a better idea of the issues, concerns and
challenges facing our clients
learn more about
the Mercury Solutions Centre approach
and How We Work.
